All Systems Operational

RewardsCentral: End-user Portal Operational
90 days ago
100.0 % uptime
Today
RewardsCentral: APIs and Webhooks Operational
90 days ago
100.0 % uptime
Today
RewardsCentral: Admin Dashboard Operational
90 days ago
100.0 % uptime
Today
Partner Portal Operational
90 days ago
100.0 % uptime
Today
TransferConnect: APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TransferConnect: APIs - Scheduled Maintenance: Hilton Honors Points Transfer Processing Delays Mar 15, 2026 05:00-13:00 UTC

Scheduled maintenance activity for the Hilton Honors.

Maintenance Start Time: 15 Mar 2026 05:00 UTC
Maintenance End Time: 15 Mar 2026 13:00 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Posted on Mar 04, 2026 - 07:37 UTC

TransferConnect: APIs - Scheduled Maintenance: IAG loyalty programs (British Airways Executive Club, Iberia Plus, Vueling Club and Aer Lingus AerClub) Points Transfer Processing Delays Mar 18, 2026 01:00-05:55 UTC

Scheduled maintenance activity for the British Airways Executive Club, Iberia Plus, Vueling Club and Aer Lingus AerClub.

Maintenance Start Time: 18 Mar 2026 01:00 UTC
Maintenance End Time: 18 Mar 2026 05:55 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Posted on Mar 06, 2026 - 09:21 UTC

RewardsCentral Scheduled Maintenance - Wednesday, 25th Mar 2026, 12pm UTC - 130pm UTC Mar 25, 2026 12:00-13:30 UTC

To ensure RewardsCentral remains reliable and efficient, we will be performing a scheduled database upgrade on Wednesday, 25th March 2026 from 12pm - 130pm UTC. During the maintenance window, the following components will be impacted:

- End-User Portal: Unavailable. A maintenance page will be displayed.
- Admin Dashboard: Unavailable.
- APIs and Webhooks: All API calls will return 503 error, and webhooks will be temporarily suspended.

We appreciate your patience and understanding as we continue to enhance our systems. Please feel free to reach out if you have any questions or concerns.

Posted on Feb 25, 2026 - 10:19 UTC

TransferConnect Scheduled Maintenance - Thursday, 26th Mar 2025, 0530am UTC - 0630am UTC Mar 26, 2026 05:30-06:30 UTC

To ensure TransferConnect remains reliable and efficient, we will be performing a scheduled database upgrade on Thursday, 26th March 2026 from 0530am UTC - 0630am UTC. During this estimated one-hour maintenance window, minimal downtime is expected for TransferConnect APIs.

To mitigate any impact, a fallback mechanism has been implemented to ensure transfer requests are received and processed once maintenance is complete.

While we have taken measures to minimise disruption, we recommend temporarily pausing your points transfer requests during this time to avoid any potential issues.

We appreciate your patience and understanding as we continue to enhance our systems. Please feel free to reach out if you have any questions or concerns.

Posted on Feb 12, 2026 - 13:08 UTC
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:30 UTC
Scheduled - Scheduled maintenance activity for the Aegean Airlines Miles+Bonus.

Maintenance Start Time: 12 Mar 2026 06:30 UTC
Maintenance End Time: 12 Mar 2026 07:30 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Mar 11, 07:53 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:15 UTC
Scheduled - Scheduled maintenance activity for Cathay Pacific CX Asia Miles.

Maintenance Start Time: 11 Mar 2026 19:15 UTC
Maintenance End Time: 11 Mar 2026 20:15 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Mar 11, 02:34 UTC
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:30 UTC
Scheduled - Scheduled maintenance activity for the Aegean Airlines Miles+Bonus.

Maintenance Start Time: 10 Mar 2026 06:30 UTC
Maintenance End Time: 10 Mar 2026 07:30 UTC

TransferConnect will continue to accept transfers, but transfer fulfillments will be delayed until the maintenance is completed.

Mar 8, 22:38 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026
Resolved - This incident has been resolved.
Mar 8, 03:50 UTC
Monitoring - The fulfillment process appears to be recovering. We will continue to monitor it.
Mar 7, 17:06 UTC
Update - We are continuing to investigate this issue.
Mar 7, 15:50 UTC
Investigating - We are working with the Accor team to further investigate the issue. We will provide an update again once we confirm that it is resolved.

TransferConnect will continue to accept transfers, but transfer fulfillment to ALL Accor Loyalty Programme will be delayed till the errors are resolved.

Mar 7, 15:48 UTC
Mar 7, 2026
Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 13:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 13:00 UTC
Scheduled - Scheduled maintenance activity for the Qantas Frequent Flyer.

Maintenance Start Time: 05 March 2026 13:00 UTC
Maintenance End Time: 05 March 2026 13:20 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Mar 5, 02:32 UTC
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 12:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled - Scheduled maintenance activity for the Korean Air Skypass.

Maintenance Start Time: 04 Mar 2026 12:00 UTC
Maintenance End Time: 04 Mar 2026 12:05 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Feb 26, 07:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 UTC
Scheduled - Scheduled maintenance activity for the Copa Airlines ConnectMiles.

Maintenance Start Time: 04 Mar 2026 05:00 UTC
Maintenance End Time: 04 Mar 2026 11:00 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Mar 3, 03:29 UTC
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:30 UTC
Scheduled - Scheduled maintenance activity for the Aegean Airlines Miles+Bonus.

Maintenance Start Time: 03 Mar 2026 06:30 UTC
Maintenance End Time: 03 Mar 2026 08:30 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Mar 2, 02:06 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026
Completed - The scheduled maintenance has been completed.
Mar 1, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 01:00 UTC
Scheduled - Scheduled maintenance activity for the Qatar Airways Privilege Club.

Maintenance Start Time: 01 Mar 2026 01:00 UTC
Maintenance End Time: 01 Mar 2026 02:00 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.

Feb 23, 05:44 UTC
Feb 28, 2026

No incidents reported.