All Systems Operational
Uptime over the past 90 days. View historical uptime.
RewardsCentral: End-user Portal ? Operational
90 days ago
100.0 % uptime
Today
RewardsCentral: APIs and Webhooks ? Operational
90 days ago
100.0 % uptime
Today
RewardsCentral: Admin Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
TransferConnect: APIs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Thai Airways Points Transfer Processing Delays Nov 24, 2024 17:01 - Nov 28, 2024 17:01 UTC
Scheduled maintenance activity for the Thai Airways.

Maintenance Start Time: 24 Nov 2024 17:01 UTC
Maintenance End Time: 28 Nov 2024 17:01 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.
Posted on Nov 14, 2024 - 10:43 UTC
TransferConnect: APIs - Scheduled Maintenance: Qatar Airways Privilege Club Points Transfer Processing Delays Dec 4, 2024 00:00-00:30 UTC
Scheduled maintenance activity for Qatar Airways Privilege Club.

Maintenance Start Time: 04 Dec 2024 00:00 UTC
Maintenance End Time: 04 Dec 2024 00:30 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.
Posted on Nov 18, 2024 - 08:33 UTC
Past Incidents
Nov 22, 2024

No incidents reported today.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Scheduled Maintenance - IAG Loyalty Programs Points Transfer Processing Delays
Completed - The scheduled maintenance has been completed.
Nov 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 09:00 UTC
Scheduled - Scheduled maintenance activity for the IAG Loyalty Programs (British Airways Executive Club, Iberia Plus, Vueling Club and Aer Lingus AerClub).

Maintenance Start Time: 18 Nov 2024 09:00 UTC
Maintenance End Time: 18 Nov 2024 10:00 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.
Nov 14, 10:06 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Scheduled Maintenance - [TAP Portugal Miles & Go] Points Transfer Processing Delays
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 16:00 UTC
Scheduled - Scheduled maintenance activity for the TAP Portugal Miles & Go.

Maintenance Start Time: 11 Nov 2024 16:00 UTC
Maintenance End Time: 12 Nov 2024 13:00 UTC

TransferConnect will continue to accept transfers but transfer fulfillments will be delayed till the maintenance is completed.
Oct 29, 05:43 UTC
Travelfusion Air Travel Supplier Unavailable
Resolved - This incident has been resolved.
Nov 12, 10:34 UTC
Monitoring - This incident has been mitigated, and we are closely monitoring the results.
Nov 12, 09:33 UTC
Identified - Impact Radius: We noted a less than 5% drop in flight inventory due to issues stemming from our supplier, and we are looking to resolve it.

Impact on end-user experience: Users will no longer experience failed bookings when selecting the faulty supplier, as Ascenda has temporarily disabled this supplier to prevent such issues. This faulty supplier represents 5% of the total booking volume.

Our actions taken: Disabling the faulty supplier to mitigate any booking failures.
Nov 12, 05:45 UTC
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

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